Privacy Policy

1. Introduction

Hostlee (“we”, “us”, or “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at hostlee.app. Please read this policy carefully. If you disagree with its terms, please stop using the platform.

2. Information We Collect

We collect information you provide directly to us, including:

• Account information: name, email address, and password when you create an account.
• Profile information: any additional details you add to your profile.
• Booking information: event details, guest counts, dates, and messages exchanged with venues.
• Payment information: billing details processed securely through Stripe. We do not store full card numbers.
• Communications: messages you send through the platform.

We also collect information automatically when you use our platform:

• Usage data: pages visited, search queries, and interactions with the platform.
• Device information: browser type, IP address, and operating system.
• Analytics: aggregated usage statistics via Google Analytics.

3. How We Use Your Information

• To create and manage your account.
• To facilitate bookings and communications between hosts and venues.
• To process payments and send booking confirmations.
• To send transactional emails (booking updates, messages, receipts).
• To improve our platform and understand how it is used.
• To respond to your inquiries and provide customer support.
• To comply with legal obligations.

4. Sharing of Information

We do not sell your personal information. We may share your information with:

• Venues and hosts: booking details are shared with the relevant venue or host to fulfill your reservation.
• Service providers: third-party vendors who assist us in operating the platform (e.g., Stripe for payments, Firebase for authentication, Resend for email delivery).
• Legal authorities: when required by law or to protect the rights, property, or safety of Hostlee, our users, or others.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data at any time by contacting us at info@hostlee.app. Note that we may retain certain information as required by law or for legitimate business purposes.

6. Cookies

We use cookies and similar tracking technologies to operate the platform, remember your preferences, and collect analytics data. You can control cookie settings through your browser, though disabling cookies may affect certain features of the platform.

7. Security

We implement industry-standard security measures to protect your information, including encrypted connections (HTTPS), secure authentication, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Hostlee is not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

9. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your information.
• Opt out of marketing communications at any time.

To exercise any of these rights, contact us at info@hostlee.app.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the “Last updated” date. Your continued use of the platform after changes are posted constitutes your acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at info@hostlee.app.